2 October 2009

Misinformed callers – It’s not their fault!

I think our Caped Crimestopper was on a bit of a rant in his post ‘Confused superheroes’. As superheroes, it’s part of our job to set people straight if they’re not sure in which circumstances they should call the charity.

Anyone can call Crimestoppers anonymously to pass on information about crime or criminal activity they know about. Or they can fill out a secure online form.

There are of course, a number of situations in which Crimestoppers is not the appropriate number to call. Crimestoppers’ 0800 555 111 number should not be dialled in an emergency, because the charity’s not an emergency service. For complaints about anti-social behaviour or fly-tipping for example, people should contact their local council or police.

Naturally, The Caped Crimestopper is correct that Crimestoppers is also not the number to call for those who wish to inform the charity they are wearing tights and other such attire.

But that’s not to say it isn’t funny when we do get those funny, outrageous or plain bizarre calls!

Just the other day our call centre got a call from a drug user, who said that Crimestoppers was his last resort. When asked why that was the case, he replied in all earnestness, like a child asking his parents for pocket money: “Please can you lend me the money to pay of my drug debt?”

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